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Before you go


When you book, specify any special dietary requirements so that your Travelling Concierge can notify hotels and restaurants in advance so that they can do their best to provide a suitable menu alternative. Please note that such requests cannot always be guaranteed.

When booking your own flights, make the airline aware of any special dietary requirements. 


Many airlines allow online check-ins and seat selection before you travel. It is worth finding out if your airline offers online registration, where you can receive an email or text message to notify you of any flight delays.


Check with your doctor if you need any vaccinations or to take any other health precautions prior to your vacation. 

Make sure any medication you regularly take is legal in the countries you will be visiting and perhaps carry a doctor’s prescription with you for any medicines you take. 

Try to be well-rested in the days leading up to your departure for optimal health on your adventure.


Give yourself peace of mind by purchasing a comprehensive travel insurance package to cover you for cancellations, baggage delays or loss, medical expenses and activities. Our 'Gold Seal Protection' offers a great deal on additional cover. [make this a clickable link]


Ensure you have a valid passport for all the countries you will visit or travel through; many countries require your passport to be valid for a longer period than the length of your stay (usually a minimum of 6 months), so check what applies to your itinerary. You might also need to obtain visas (depending on your nationality). Talk to your Embassy if you are unclear about what documentation you require. 

It is a good idea to have copies of your passport details, insurance policy, visas and credit card numbers, keeping them separate from the originals and perhaps leaving an additional copy with someone at home.


Notify your credit card providers of your travel details (specifying the location and duration of your vacation) to reduce the risk of your cards being frozen due to unusual activity. 


Disable data roaming on your cell phone to avoid unnecessary charges. In partnership with ekit, we offer international cell phone packages and prepaid SIM cards that can save you up to 85% on international roaming rates for calls, texts and data.


Make sure you are aware of dress code expectations for the locations you will be visiting, particularly Muslim countries so that you can pack for your trip accordingly. When visiting a place of worship, shoulders will need to be covered so take a wrap or shawl with you. 


Connect with fellow guests who will be travelling with you before you travel by registering on Luxury Gold’s online Community. This forum is a great way to seek advice from experienced travellers before you go, and to then share your travel highlights and stay in contact with friends after your trip. You might even find yourself planning future trips together.  


Although your Travelling Concierge will be fluent in the language spoken in the countries you visit and can communicate on your behalf, it is worth learning a few useful phrases to try out. Making the effort to do this will usually be appreciated by locals.